Madison Square Garden Entertainment, the company renowned for its famed entertainment venues, is finding itself in hot water as it faces a federal class action lawsuit. The suit alleges that the company violated the biometric privacy ordinance of New York City and state privacy laws by employing a facial recognition system for security purposes.
M. Ross Arnel, the complainant in the lawsuit, contends that MSG covertly profited from the biometric data of visitors to its venues, which include the legendary Madison Square Garden and Radio City Music Hall. By collecting and utilizing biometric information, Arnel claims that MSG bolstered security, consequently rendering its venues more attractive to the public, which in turn led to an undue advantage.
