DHS Uses Social Media Surveillance Tools To Detect Peoples' Emotions

More and more reports are coming out detailing US government agencies’ desire to expand and “refine” their surveillance operations by including detection of sentiment and emotion, by using “AI”-powered software.

One of them is Customs and Border Protection (CBP), which is part of the Department of Homeland Security (DHS), and which, according to internal documents obtained through freedom of information act (FOIA) requests, hired a third party in order to scan online posts for “risk terms and phrases.”

The company that provides this tool, Fivecast, does so in multiple languages. Fivecast also sells surveillance of video and image material through what it calls AI-enabled object recognition.

social media by Lyncconf Games is licensed under Flickr CC BY 2.0

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