It sounds counterintuitive given all the shuttered retail storefront in cities, but consumers were drawn to small businesses during the global health crisis, according to Small Businesses & The Pandemic, a global study from Sendinblue, conducted by CITE Research.
In fact, 44% have been purchasing more from small brands than they did prior to COVID-19, and younger people more than anyone.
That includes 46% of Gen Z and 51% of millennials. Only 8% plan to spend less.
The biggest drivers were wanting to help the local economy (57%) and feeling a greater bond with small businesses (52%).